Refund policy
Return and refund policy
At awrgyzef.shop, we are committed to providing quality products and dependable customer service. If you are not fully satisfied with your purchase, you may request a return under the terms described below.
Return Eligibility
You may request a return within 30 days after your order has been delivered.
To qualify for a return:
- The item must be unused and in its original condition.
- Original packaging, accessories, manuals, and included materials must be returned.
- Proof of purchase or a valid order confirmation is required.
Items that have been damaged through misuse, unauthorized modifications, improper handling, or missing components may not qualify for a refund.
Return Request
Before returning any product, please contact our customer support team.
Email: info@awrgyzef.shop
Please include:
- Order number
- Product name
- Reason for the return
- Photos if the item is damaged, defective, or incorrect
After your request has been reviewed, detailed return instructions will be provided.
Inspection Process
All returned items are inspected after arrival before a refund is approved.
Refund Processing
Approved refunds are typically processed within 5–10 business days after the inspection has been completed.
Refunds will be issued using the original payment method whenever possible.
Return Limitations
Returns that do not satisfy the requirements of this policy or exceed the allowed return period may not be accepted.